Return Policy
Refund policy
Thank you for choosing [Company Name]. We value your satisfaction and strive to provide you with the best possible experience. This Return and Refund Policy outlines our guidelines for returns, exchanges, and refunds of products purchased through our website. Please read this policy carefully before making a purchase.
Return Eligibility: We accept returns for products that meet the following criteria:
The product is in its original condition, unused, and undamaged.
The product is returned within [insert number of days] days from the date of purchase.
The product was purchased directly from our website.
Return Process: To initiate a return, please follow these steps:
Contact our customer support team at [insert contact information] to request a return authorization.
Pack the product securely in its original packaging, including all accessories and documentation.
Include the return authorization number on the package.
Ship the product to the address provided by our customer support team.
Refund Options: Upon receiving and inspecting the returned product, we will process your refund according to the following options:
Refund to Original Payment Method: If the product is returned within the eligible timeframe and meets the return criteria, we will issue a refund to the original payment method used for the purchase.
Store Credit: Alternatively, you may choose to receive store credit for the refunded amount, which can be used towards future purchases on our website.
Non-Refundable Items: Certain items are not eligible for return or refund, including:
Products that are personalized or customized.
Digital products or downloadable content.
Products that have been used, damaged, or are not in their original condition.
Shipping and Handling Fees: Shipping and handling fees, including those incurred for the original purchase and return shipment, are non-refundable unless the return is due to an error on our part.
Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or provide further instructions based on the specific circumstances.
Changes to the Policy: We reserve the right to modify or update this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
If you have any questions or concerns regarding our return and refund policy, please contact our customer support team at [insert contact information]. We are here to assist you and ensure your satisfaction with our products and services.
By making a purchase on our website, you acknowledge and agree to the terms and conditions of this Return and Refund Policy.
Thank you for choosing [Company Name]. We value your satisfaction and strive to provide you with the best possible experience. This Return and Refund Policy outlines our guidelines for returns, exchanges, and refunds of products purchased through our website. Please read this policy carefully before making a purchase.
Return Eligibility: We accept returns for products that meet the following criteria:
The product is in its original condition, unused, and undamaged.
The product is returned within [insert number of days] days from the date of purchase.
The product was purchased directly from our website.
Return Process: To initiate a return, please follow these steps:
Contact our customer support team at [insert contact information] to request a return authorization.
Pack the product securely in its original packaging, including all accessories and documentation.
Include the return authorization number on the package.
Ship the product to the address provided by our customer support team.
Refund Options: Upon receiving and inspecting the returned product, we will process your refund according to the following options:
Refund to Original Payment Method: If the product is returned within the eligible timeframe and meets the return criteria, we will issue a refund to the original payment method used for the purchase.
Store Credit: Alternatively, you may choose to receive store credit for the refunded amount, which can be used towards future purchases on our website.
Non-Refundable Items: Certain items are not eligible for return or refund, including:
Products that are personalized or customized.
Digital products or downloadable content.
Products that have been used, damaged, or are not in their original condition.
Shipping and Handling Fees: Shipping and handling fees, including those incurred for the original purchase and return shipment, are non-refundable unless the return is due to an error on our part.
Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or provide further instructions based on the specific circumstances.
Changes to the Policy: We reserve the right to modify or update this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
If you have any questions or concerns regarding our return and refund policy, please contact our customer support team at [insert contact information]. We are here to assist you and ensure your satisfaction with our products and services.
By making a purchase on our website, you acknowledge and agree to the terms and conditions of this Return and Refund Policy.
Limited 2 Year Warranty
The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of two (2) years for the original invoice date. Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.
WARANTY LIMITATIONS
This warranty does not include:
· Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use
· Any condition resulting from incorrect or inadequate maintenance or care
· Damage resulting from misuse, abuse, negligence, accidents or shipping damage
· Dissatisfaction due to buyer’s remorse
· Normal wear and tear
· Damages incurred during transportation
· Damages incurred during assembly or maintenance
· Any used, previously displayed items
The Company makes no express warranty or condition whether written or oral and the
company expressly disclaims all warranties and conditions not stated in this
limited warranty. To the extent allowed by the local law of jurisdictions outside
the United States, the Company disclaims all implied warranties or conditions,
including any implied warranties of merchantability and fitness for a
particular purpose. For all transactions occurring in the United States, any
implied warranty of condition of merchantability, satisfactory quality, or
fitness for a particular purpose is limited to the duration of the express
warranty set forth above. Some states or countries do not allow a limitation on
how long an implied warranty lasts or the exclusion of limitation of incidental
or consequential damages for consumer products. In such sates or countries,
some exclusions or limitations of this limited warranty may not apply to the
Purchaser. For consumer transaction, the limited warranty terms contained in
this statement, except to the extent lawfully permitted, do not exclude,
restrict, or modify but are in addition to the mandatory statutory rights
applicable to the sale of this Product to the Purchaser.
All warranty claims must be filed by the consumer to the retailer of this product,
who in turn is to contact the manufacturer regarding any warranty return or
replacement. We will not handle claims from the consumer directly. Please
retain invoices for a minimum of one year for warranty purposes.
CLAIM PROCEDURES:
· Claims for defective merchandise must be made within TWO years from invoice date. Claims for missing parts must be made within 60 calendar days after the merchandise is received
· Any claim for defective merchandise returns must be packed in original packaging
· We reserve the right to specify that items be returned to the original warehouse for inspection or binspected
by our representative in the field
· Pictures are required to claim defective merchandise, along with a copy of the original invoice
· If the claim is justified, the item(s) or part(s) will be repaired or replaced or a credit will be issued. It is our policy to replace parts whenever possible
This warranty gives you
specific legal rights. You may have other rights, which vary from state to state.
WARANTY LIMITATIONS
This warranty does not include:
· Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use
· Any condition resulting from incorrect or inadequate maintenance or care
· Damage resulting from misuse, abuse, negligence, accidents or shipping damage
· Dissatisfaction due to buyer’s remorse
· Normal wear and tear
· Damages incurred during transportation
· Damages incurred during assembly or maintenance
· Any used, previously displayed items
The Company makes no express warranty or condition whether written or oral and the
company expressly disclaims all warranties and conditions not stated in this
limited warranty. To the extent allowed by the local law of jurisdictions outside
the United States, the Company disclaims all implied warranties or conditions,
including any implied warranties of merchantability and fitness for a
particular purpose. For all transactions occurring in the United States, any
implied warranty of condition of merchantability, satisfactory quality, or
fitness for a particular purpose is limited to the duration of the express
warranty set forth above. Some states or countries do not allow a limitation on
how long an implied warranty lasts or the exclusion of limitation of incidental
or consequential damages for consumer products. In such sates or countries,
some exclusions or limitations of this limited warranty may not apply to the
Purchaser. For consumer transaction, the limited warranty terms contained in
this statement, except to the extent lawfully permitted, do not exclude,
restrict, or modify but are in addition to the mandatory statutory rights
applicable to the sale of this Product to the Purchaser.
All warranty claims must be filed by the consumer to the retailer of this product,
who in turn is to contact the manufacturer regarding any warranty return or
replacement. We will not handle claims from the consumer directly. Please
retain invoices for a minimum of one year for warranty purposes.
CLAIM PROCEDURES:
· Claims for defective merchandise must be made within TWO years from invoice date. Claims for missing parts must be made within 60 calendar days after the merchandise is received
· Any claim for defective merchandise returns must be packed in original packaging
· We reserve the right to specify that items be returned to the original warehouse for inspection or binspected
by our representative in the field
· Pictures are required to claim defective merchandise, along with a copy of the original invoice
· If the claim is justified, the item(s) or part(s) will be repaired or replaced or a credit will be issued. It is our policy to replace parts whenever possible
This warranty gives you
specific legal rights. You may have other rights, which vary from state to state.